Auto Asset For Custom Fields Not Working (Doc ID 1965620.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

We have created new field on Order Line item and trying to auto assetize it which is not working.

We have followed below steps to configure the fields.

1.) Updated BusComps with custom field:



2.) Updated Integration Objects and added additional fields:


3.) Updated Business Service SIS OM PMT Service with User properties



In logs we can see while SIS OM PMT Service Apply method get called with correct value, but the output of the method does not have the correct value.

Cause

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