List Applet Will Not Allow Stepping To Another Record In List - OUI (Doc ID 1965736.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 SIA [23030] version, Client Functionality

ACTUAL BEHAVIOR
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In OUI we have a situation where if a new record is created in a list applet, then the user steps to another applet on the screen, then selects a button on the first applet that sets a field and writes the record the user cannot select another record in the list applet without first stepping outside of that applet and then back in.

EXPECTED BEHAVIOR
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List applet should allow you to step into another record in the List

STEPS
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The issue can be reproduced at will with the following steps:

1. Navigate to Correspondence
2. Select New
3. Step to other applet on the screen (Recipients)
4. Select the place order button
5. Attempt to step to the next record in the list.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot .

Cause

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