Configuring Dispatch Board Open UI - Activity drilldown (Doc ID 1967512.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Field Service - Version 8.1.1.11.12 [IP2013] to 8.1.1.11.15 [IP2013] [Release V8]
Information in this document applies to any platform.

Goal

Customer had 2 questions regarding the dispatch board

1) Can I change the information displayed, on the dispatch board, at activity level? Please see screenshot in attachment. This currently shows the title of the activity
2) Can I change the OOTB drilldown? Is there any configuration parameter, that allow me to do this?
 

Solution

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