Last updated on AUGUST 31, 2017
Applies to:
Siebel Call Center - Version 8.1.1.11.12 [IP2013] to 8.1.1.11.15 [IP2013] [Release V8]Information in this document applies to any platform.
Symptoms
On : 8.1.1.11.12 [IP2013] version, System Admin
ACTUAL BEHAVIOR
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Siebel Automation has been enabled for a Siebel OpenUI component. Wrong Automation Attributes are shown when drilling down on a Level 3 View when using IE11.
EXPECTED BEHAVIOR
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The Automation Attributes should show the right ot/un/rn values
STEPS
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The issue can be reproduced at will with the following steps:
1. Enable Automation for a Siebel OpenUI German OM or an ENU component:
EnableAutomation = True
AllowAnonUsers = True
2. Size the IE11 browser window to 1040x820.
3. ENU: navigate to Account > Accounts List > drill-down the first Contact record.
Inspect the Contact tab: right click > Inspect Element. Below Test Automation attributes are shown:
Cause
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