Recurring Crashes With Siebel 8.1.1.10 OpenUI (Doc ID 1967606.1)

Last updated on JUNE 14, 2015

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.
crash in Siebel 8.1.1.10, aaplying QF0102014 did not help

Symptoms

On : 8.1.1.10 [23021] version, CTI

When attempting to use application , it crashes with the following stack:
the following error occurs.

ERROR
-----------------------
Stack

pth_signal.pthread_kill(??, ??) at 0xd053d994
pth_signal._p_raise(??) at 0xd053cde4
raise.raise(??) at 0xd0120b20
_SigBusSegvIotHandler(int,int,__sigcontext*)(??, ??, ??) at 0x204a4f60
ssstring.SSstring::operator==(const SSstring&) const(0x168, 0x608cf134) at 0x201ff78c
CSSSWEView::RestorePopupContext(CSSSWEArgs*,CSSSWEGenericRequest*,CSSSWEFrame*&)(??, ??, ??, ??) at 0xd615b470
CSSSWEFrameMgrInternal::CanInvokeMethod(CSSSWEHtmlStream*,CSSSWEArgs*,int)(??, ??, ??, ??) at 0xd60f4c9c
CSSSWECmdProcessor::InvokeMethod(CSSSWEHtmlStream*,CSSSWEArgs*,WWEReqModInfo*,WWECbInfo*&)(??, ??, ??, ??, ??) at 0xd6246e2c
CSSSWECmdProcessor::_ProcessCommand(CSSSWEHtmlStream*,WWEReqModInfo*,WWECbInfo*&)(0xa, 0xd681c8f4, 0x0, 0x0) at 0xd6244314
cmdprcsr.CSSSWECmdProcessor::ProcessCommand(CSSSWEGenericRequest*,CSSSWEGenericResponse*,WWEReqModInfo*&,WWECbInfo*&)(??, ??, ??, ??, ??) at 0xd624d9c0
cmdprcsr.CSSSWECmdProcessor::ProcessCommand(CSSSWEHttpRequest*,CSSSWEHttpResponse*,WWECbInfo*&)(??, ??, ??, ??) at 0xd624c430
CSSServiceSWEIface::Request(CSSSWEReqRec*,CSSSWEResponseRec*)(??, ??, ??) at 0xd66cf688



Changes

 none

Cause

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