Icon Maps Fields Are Hidden/Distorted in List Applet for ARA Language (Doc ID 1968123.1)

Last updated on AUGUST 12, 2015

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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In Arabic application the status field color image shown is getting hidden when resize the column width.

EXPECTED BEHAVIOR
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The Status field color image should not be hidden should be still displayed with respect to resized column width.
 
ACTUAL BEHAVIOR
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In Arabic application the status field color image shown is getting hidden when resize the column width.


STEPS
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1) Navigate to Service > Service Request List View using ARA(Arabic)HI OM
2) check whether Status (Icon) field is displayed in List Applet. If not, display in UI using Columns Displayed option
3) adjust the Status (Icon) column width(make it the smallest possible)
4) You will see the icon gets disappeared/distorted.

This doesn't occur while using ENU language. The column width doesn't go beyond certain width limit and the image is displayed properly



IMPACT
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Due to this issue, users getting confused as the status images hidden.

Cause

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