Coredump Created When AddPromGroupComponent Is Invoked Multiple Times

(Doc ID 1968128.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eConfigurator - Version 8.1.1.11.10 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On :  8.1.1.11.10 [IP2013] version, System Admin

ACTUAL BEHAVIOR  
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Coredump created when AddPromGroupComponent is invoked multiple times  


EXPECTED BEHAVIOR
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Application should not crash.

STEPS
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Core dumps are getting created from the following:

View = ISS Promotion Group Details View - Order

1. The above view has Applet = ISS Promotion Group Definition List Applet, where the user can add additional Promotion Group Components to the Order.
2. The Method = AddPromGroupComponent, launches Pop-up Applet = ISS Promotion Group Add Product Popup Applet
3. In the Popup Applet, the user can enter a Quantity, and Click 'OK', which will add the selected Promotion Group Item to the Order, by creating a new Line Item

When performing this action for the 3rd time, the application crashes, and a Coredump is created.


BUSINESS IMPACT
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Affects all users logged into the application as when the crash occurs it will log out all logged in users.

Cause

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