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Color Picker In IE10 and IE11 Opens In Left Side Of Screen When Editing HTML Emails in Open UI. (Doc ID 1968218.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel E-mail Agent - Version 8.1.1.11.12 [IP2013] and later
Information in this document applies to any platform.

Symptoms

In Siebel version 8.1.1.11.12 [IP2013].
When editing HTML email body, and selecting the color picker in CKEditor in IE10 or IE11 it opens in the left side of the screen instead of in the mouse location.
THis behavior is not found in Firefox or Chrome.

Cause

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In this Document
Symptoms
Cause
Solution
References


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