Export Data Into Flat File Writing Rich Text Data As '?' (Doc ID 1968253.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.2.2.14.2 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Customer is trying to export content data into flat file(txt) using Clib.fputs. When there are special characters like -, ' in content, system is writing as '?' into flat file.

They need to import data into other environments. At the time of import , they have picklist errors due to this '?' issues.
They don't use COM objects, as their Siebel App Servers do not have office installed, so they can't use Excel object.

Cause

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