My Oracle Support Banner

SWSE Config.bat Failing With "java.lang.StringIndexOutOfBoundsException: String index out of range: -1" (Doc ID 1968293.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel Finance Sales - Version 8.1.1.11 [23030] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 [23030] version, Installation

In a new 8.1.1.11 new SWSE installation, the SWSE configuration wizard is error out with some java exception immedately after invoking config.bat.

ERROR
-----------------------
E:\sba811>E:\sba811\eappweb\config\\..\jdk\jre\bin\java -jar E:\sba811\eappweb\config\\..\config\configwizard.jar -mode swse -verbose
Exception in thread "main" java.lang.ExceptionInInitializerError
  at oracle.siebel.configurator.screen.Configurator.(Configurator.java:46)
Caused by: java.lang.StringIndexOutOfBoundsException: String index out of range: -1
  at java.lang.String.substring(String.java:1937)
  at oracle.siebel.configurator.utility.SiebelConfiguratorLogger.getLogFileName(SiebelConfiguratorLogger.java:71)
  at oracle.siebel.configurator.utility.SiebelConfiguratorLogger.initializeSiebelLogger(SiebelConfiguratorLogger.java:99)
  at oracle.siebel.configurator.utility.SiebelConfiguratorLogger.(SiebelConfiguratorLogger.java:32)

ENVIRONMENT
-----------------------
8.1.1.11 on Win 2012 64-bit
IIS 8


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.