CRM Desktop 3.8.16 On Siebel : Appointment Not Appear In Outlook Calendar

(Doc ID 1968445.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM Desktop - Version [IP2014] and later
Information in this document applies to any platform.


On : [IP2014] version, CRM Desktop for Outlook

CRM Desktop 3.8.16 On Siebel : Appointment not appear in Outlook calendar

Context :

OS : Windows 7 64 bits.
Microsoft Outlook 32 bits
CRM Desktop 3.8.16
Siebel Financial services
Language FR

- Create an activity in the Siebel Calendar (CAL_TYPE_CD = ‘Calendar and Activity’).
- Launch the synchronization.
- Nothing in the Outlook Calendar.
- In Outlook in the Directory "Activity" (Add by CRM desktop) the activity appears

Why we can't see it in the calendar ?



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