Database Server Configuration Utility accepts the incorrect user name. (Doc ID 1968547.1)

Last updated on APRIL 12, 2015

Applies to:

Siebel CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

As part of IRM for IP2014, Database Server Configuration Utility requests 'Database User Name'. While it has to be 'SADMIN' or equivalent existing Siebel user login name, Table owner name 'SIA81' is accidentally entered. The utility accepts the incorrect user name and generates the ucf file with that information. As a result, the upgrade wizard fails later. Here is an error in the upgwiz.log file when Siebel 8.1.1.9 is upgraded to 8.1.1.14.

 

UpgradeLog  UpgradeInfo 3     0000000254d20bfc:0      2015-02-04 15:35:46     Action begin ()

UpgradeLog  UpgradeInfo 3     0000000254d20bfc:0      2015-02-04 15:35:46     Item=15

Trace TracingInfo 3     0000000254d20bfc:0      2015-02-04 15:35:46     CFG Entry (SecondaryLanUpgrade=NULL)

UpgradeLog  UpgradeInfo 3     0000000254d20bfc:0      2015-02-04 15:35:46     Action begin ( for 3611514Unable to verify login name SIA81.)

UpgradeLog  UpgradeInfo 3     0000000254d20bfc:0      2015-02-04 15:35:46      RepeatedItem=15-3611514Unable to verify login name SIA81.

UpgradeLog  UpgradeInfo 3     0000000254d20bfc:0      2015-02-04 15:35:46     Status Message (Executing...)

UpgradeLog  UpgradeInfo 3     0000000254d20bfc:0      2015-02-04 15:35:46     Executing (E:\S81\siebsrvr\bin\dataimp.exe /u SIA81 /p ******** /c "SIA81_DSN" /d SIA81 /f E:\S81\dbsrvr\3611514Unable to verify login name SIA81.\seed_locale.dat /h Log /w y /q 100 /e n /i E:\S81\dbsrvr\3611514Unable to verify login name SIA81.\oracle\seedupg_locale.inp /l E:\S81\siebsrvr\log\upgrep_dev_811sia\output\seedupg_locale_3611514Unable to verify login name SIA81..log /A 1)

UpgradeLog  UpgradeError      1     0000000254d20bfc:0      2015-02-04 15:35:47     (err=-1) was returned by application (E:\S81\siebsrvr\bin\dataimp.exe /u SIA81 /p ******** /c "SIA81_DSN" /d SIA81 /f E:\S81\dbsrvr/3611514Unable to verify login name SIA81./seed_locale.dat /h Log /w y /q 100 /e n /i E:\S81\dbsrvr/3611514Unable to verify login name SIA81./oracle/seedupg_locale.inp /l E:\S81\siebsrvr\log\upgrep_dev_811sia\output/seedupg_locale_3611514Unable to verify login name SIA81..log /A 1).

UpgradeLog  UpgradeError      1     0000000254d20bfc:0      2015-02-04 15:35:47     There was an error in launching the application.

UpgradeLog  UpgradeError      1     0000000254d20bfc:0      2015-02-04 15:35:47     Execute file action failed.

 

Cause

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