Drag And Drop Of Attachment Not Working In Auto Dealer Attachment View After IP2014

(Doc ID 1969274.1)

Last updated on FEBRUARY 12, 2015

Applies to:

Siebel Call Center - Version 8.1.1.11.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into the Siebel Application. 
2. Navigate to Site Map >Auto Dealer > Attachments > drag and drop a file in the attachment applet.

ACTUAL BEHAVIOR
-----------------------
When the user drags and drops any attachment file on Auto Dealer Attachment View the content of the attachment is displayed in the browser and it is not attached.
This functionality works for Service Request Attachment View.

EXPECTED BEHAVIOR
-----------------------
File should be attached, instead of the file content being displayed in the browser.



Changes

 N/A 

Cause

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