LDAP authentication for object manager is failing but does work for DB authentication
(Doc ID 1969692.1)
Last updated on JUNE 04, 2021
Applies to:
Siebel Universal Customer Master - Version 8.1.1.10 [23021] and laterSiebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.
Symptoms
Environment:
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Siebel version:- 8.1.1.10 [23021]
Platform:- Linux x86-64
Statement of Issue:
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LDAP authentication for object manager is failing but does work for DB authentication.
Error:
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This error is observed in the SWE log
198194320: [SISNAPI]: connection (0x8ada4b0) got error code 1180678
[SMCONN] Hello handshake to (siebel.tcpip.none.none://hostname:2321/Enterprise/hostname:2321objmgrldap_enu) failed in 0 secs
( (0) err=4653064 sys=0) SBL-SCB-00008: Component ((null)) is unavailable on this server.
Steps:
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Try to connect to object manager via LDAP authentication.
Business Impact:
-------------------------
A successful authentication is required for this component.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |