Unable to Type a Value in the Attribute Value field in the Action Set of Bulk Requests (Doc ID 1970678.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eConfigurator - Version 8.1.1.6 SIA [21233] and later
Siebel Bulk Order Capture - Version 8.1.1.6 SIA [21233] and later
Information in this document applies to any platform.

Symptoms

Users cannot enter values for attribute with type FreeForm (Date, Number or Text).

Reproduction Steps:
1) Create a Freeform attribute and the Type can be Date\Number\Text.
2) Create an asset to edit with Bulk Requests .
3) Try to change the attribute value using Bulk Request.

Action Set:
- Action Code: Update
- Product: Created Product
- Attribute: Freeform Attribute
- Attribute Value : Type in a new value

Result:
The attribute Value is cleared and Bulk Request cannot be submitted. 

This does not happen for attributes of type Enumerated. In this case a (translated) value can be selected from the Attribute Value field picklist.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms