Empty OWNER_ACCOUNT_ID After Ungroup Operation On Order Item
(Doc ID 1970685.1)
Last updated on MARCH 17, 2019
Applies to:Siebel CRM - Version 184.108.40.206 [IP2013] and later
Information in this document applies to any platform.
When ungrouping an order line, the OWNER_ACCOUNT_ID is not set on the ungrouped lines. This can be shown as follows:
Create customizable product:
> Child (default = 1)
Set the Auto Explode flag on Root Product.
Create order for account.
Add order line of Root Product with Qty=3.
Take ungroup option from menu.
Check database for the 6 line items.
The first two will have OWNER_ACCOUNT_ID set, the last four (created by the ungroup) will have it set to NULL.
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