Unable To Generate List For Campaigns (Doc ID 1970726.1)

Last updated on JULY 28, 2016

Applies to:

Siebel Marketing - Version 8.1.1.9 [23016] and later
Information in this document applies to any platform.
Reviewed For Relevance 29 July 2016

Symptoms

On : 8.1.1.9 [23016] version, Siebel Marketing

ACTUAL BEHAVIOR
---------------
Load List is NOT generated during Campaign Load as Job XML says that "No files generated as specified criteria didn't result in any data"

EXPECTED BEHAVIOR
-----------------------
Customer expects that data is returned and Load List generated

STEPS
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The issue can be reproduced at will with the following steps:
1. Setup a Segment and a Load Format
2. Load the Campaign

Cause

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