Cannot Expand/Collapse Customizable Products In Hierarchical List Applet When Dynamic Toggle Applet Configured In OpenUI
(Doc ID 1970767.1)
Last updated on APRIL 29, 2021
Applies to:Siebel CRM - Version 188.8.131.52 [IP2013] and later
Information in this document applies to any platform.
The product hierarchy is not able to be collapsed/expanded when a toggle applet has been configured. Either nothing happens or the popup message "Method Expand is not allowed here.(SBL-UIF-00348)" is displayed. This can be shown as follows:
In Siebel Tools copy "Order Entry - Line Item Form Applet (Sales)" to "Order Entry - Line Item Test" and make a change to it i.e. change caption, so that you can see that it is being shown in the UI.
For "Order Entry - Line Item Form Applet (Sales)" navigate to Applet Toggle and create a new record for "Order Entry - Line Item Test". The Auto Toggle field should be Product Type Code, and the value Transportation.
Compile into srf.
Create following two product structures:
CP1 (product type = Product)
CP2 (product type = Transportation)
Create order. (View: Order Entry - Line Items Detail View (Sales))
Add CP1 and customize to add P1.
Can expand/collapse CP2 in order.
Add CP2 and customize to add P2.
Cursor reverts to CP1.
Can expand/collapse CP1.
Expand CP2/collapse CP2.
Note now that expand/collapse icon has disappeared so cannot expand either product anymore.
Navigate to another view and then back to here.
Collapse CP1, error message "Method Expand is not allowed here.(SBL-UIF-00348)" is displayed.
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