Siebel Persistently Prompts For ActiveX Installation After Upgrading From To IP2014. (Doc ID 1980607.1)

Last updated on OCTOBER 21, 2015

Applies to:

Siebel CRM - Version [IP2014] and later
Information in this document applies to any platform.


User have Siebel SiebelAX_Desktop_Integration_23021.inf and SiebelAX_Desktop_Integration_23021.exe in C:\Windows\Downloaded Program Files.
When logging into Siebel, users are prompted to download the newer SiebelAX_Desktop_Integration. Users do not have permissions to do this, so the system admin must login to do the download. Even after the system administrator has done the download, the users are prompted to download each time they login to


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms