Open UI Does Not Exit From Multi Select Mode (Doc ID 1980639.1)

Last updated on JANUARY 09, 2017

Applies to:

Siebel Hospitality - Version 8.1.1.11.14 [IP2013] to 8.1.1.14.7 [IP2014] [Release V8]
Siebel CRM - Version 8.1.1.11.14 [IP2013] to 8.1.1.14.7 [IP2014] [Release V8]
Siebel CRM - Version 15.0 [IP2015] to 15.1 [IP2015] [Release V15]
Information in this document applies to any platform.

Symptoms

On :  8.1.1.11.14 [IP2013] version, Client Functionality
Open UI

On a list applet with multi records selected, after execution of a function, the list applet does not exit from the multi-select mode.
The records become read-only: the user cannot perform updates on any record in the list applet.

STEPS
1. Launch the Hospitality application in Open UI mode.
2. Navigate to Quote > Function > Line Items.
3. Make sure there are more than four Line Item records.
4. Select multiple records, then click on the Reprice button.

After the function completes and control is returned, click on any record: note that all the records have become read-only.
You cannot edit those selected records unless you move focus to this view after navigating to another view, or you press CTL and select any record.

Cause

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