Promotion Component Penalty Calculation Does Not Use Due Date Entered

(Doc ID 1980841.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version [IP2014] and later
Information in this document applies to any platform.


When disconnecting a promotion that has penalty charges at the Promotion level and on some of the Promotion Components, the penalty calculation for the Promotion Component is being done based off the current date and not the entered due date.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms