Promotion Component Penalty Calculation Does Not Use Due Date Entered (Doc ID 1980843.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

When disconnecting a promotion that has penalty charges at the Promotion level and on some of the Promotion Components, the penalty calculation for the Promotion Component is being done based off the current date and not the entered due date.

Cause

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