Opening Siebel Open UI From Another Application Causes Columns Displayed To Break (Doc ID 1981514.1)

Last updated on JANUARY 22, 2017

Applies to:

Siebel Public Sector Call Center - Version 8.1.1.11.12 [IP2013] and later
Information in this document applies to any platform.

Symptoms


ISSUE STATEMENT
================

OPENING SIEBEL OPEN UI FROM ANOTHER APPLICATION CAUSES COLUMNS DISPLAYED TO BREAK

EXPECTED BEHAVIOR
===================

Columns Displayed should work even if opening siebel from other applications
for ex: html

ACTUAL BEHAVIOR
=================

Columns Displayed is not working when opened siebel from from other
applications for ex: html

ENVIRONMENT
=============

Siebel CRM - 8.1.1.11.12 [IP2013]

Linux x86


STEPS
======

The issue can be reproduced with the following steps:

1. Create a new text file and paste in the following html, adjusting the
href to your own siebel server address

<html>
<body>

<a href="http://sdcr710i015d.us.oracle.com/fins_enu" target="_blank">Open
UI</a>

</body>
</html>

2. Navigate to any list view

3. Choose columns Displayed

4. None of the buttons will work

IMPACT
=======

Due to this issue, users are unable to use Columns Displayed



Cause

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