OpenUI Usability - The List View Glitches When Cycling Through List Search Results Using Arrows

(Doc ID 1981773.1)

Last updated on FEBRUARY 27, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] to 15.4 [IP2015] [Release V8 to V15]
Information in this document applies to any platform.

Symptoms

The list view glitches when cycling through list search results using arrows.

When a user is clicking through Next Record Set of search results and is focusing on a specific column that they need to scroll to, the screen shakes every time Next Record Set is clicked. The screen also adjusts the view on the first click and moves it slightly to the right. Same results occur only if the cursor is in a field outside of the default view (the user selects a column that requires a scroll to the right to bring it in to view) .


Cause

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