Promotion Component Penalty Calculation Not Based On Entered Due Date
(Doc ID 1981830.1)
Last updated on MARCH 02, 2017
Siebel CRM - Version 184.108.40.206 [IP2014] and later Information in this document applies to any platform.
When disconnecting a promotion that has penalty charges at the Promotion level and on some of the Promotion Components, the penalty calculation for the Promotion Component is being done based off the current date and not the entered due date.
The following workflow steps calculate the penalties at the Promotion and Promotion Component level.
Workflow : ISS Promotion Disconnect Process Step : Calculate Penalty Business Service Name : FS Conditional Charge Business Service Method : GetCondCharge Advance To : Due Date Conditional Charge Item Id : Charge Id
Workflow : ISS Promotion Calculate Component Penalty Charges SubProcess Step : Calculate Penalty Business Service Name : FS Conditional Charge Business Service Method : GetCondCharge Advance To : Today() Conditional Charge Item Id : Conditional Charge Item Id
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