Siebel UCMBatchProcess task getting "Error performing data cleansing: problem sending web service request: Connection timed out" error when sending cleanse request to EDQ
(Doc ID 1982452.1)
Last updated on SEPTEMBER 26, 2018
Applies to:Siebel Data Quality - Version 22.214.171.124  and later
Siebel Universal Customer Master - Version 126.96.36.199  and later
Information in this document applies to any platform.
Customer uses Siebel UCM (Universal Customer Master) UCMBatchProcess task to process data from SDH table with Cleansing enabled. When the task runs, it intermittently encounters the following error:
SBL-APS-00118: Data Quality vendor-specific error: An error occurred when calling function 'sdq_datacleanse ()' in connector 'EDQ': "(-1011) Cleanse problem."
Error performing data cleansing: problem sending web service request: Connection timed out (code 234,307)
High: production master data sync. gets blocked
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