Open UI: Toggle Applet Based On Calculated Field Not Getting Loaded. About View Shows Correct Applet

(Doc ID 1982767.1)

Last updated on OCTOBER 01, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.12 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.12 [IP2013] version, Configuration - General

ACTUAL BEHAVIOR
---------------
Applet is not getting toggled based on Calculated MVL.

EXPECTED BEHAVIOR
-----------------------
Applet should get toggled based on Calculated MVL.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Connection Request Screen.
2. Applet did not get toggled


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are not able to see the actual applet which is intended for them.

Cause

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