Different "Required Field" Error Messages For Same Field
(Doc ID 1982781.1)
Last updated on NOVEMBER 22, 2019
Applies to:
Siebel CRM - Version 8.1.1.11 [IP2013] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.11 [23030] version, Client Functionality
Different "Required Field" error messages for same field
On 8.1.1.11 Siebel eclinical application
On IE11 and Google Chrome browser
On screen Administration-clinical and view Clinical Programs Admin View, when a new record is created for the application field, different "Required Field" error messages are shown on not entering the mandatory fields.
Following are the steps to replicate:
1)Navigate to Administration- Clinical>>Program List
2)Create a new record, enter values for Program and Description
3)Click on the mvg for "Application" field. Click on new
4)A new pop up message is displayed. Do not enter any mandatory field and click on save.
5)A random behavior is observed in terms of the error message displayed
Sometimes the error message 'Number' is a required field. Please enter a value for the field.(SBL-DAT-00498)" is received and sometimes "'Application' is a required field. Please enter a value for the field.(SBL-DAT-00498)" is received
The issue is typically reproduced after clearing browser cache
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |