Different "Required Field" Error Messages For Same Field

(Doc ID 1982781.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel CRM - Version 8.1.1.11 [23030] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 [23030] version, Client Functionality

Different "Required Field" error messages for same field

On 8.1.1.11 Siebel eclinical application

On IE11 and Google Chrome browser

On screen Administration-clinical and view Clinical Programs Admin View, when a new record is created for the application field, different "Required Field" error messages are shown on not entering the mandatory fields.


Following are the steps to replicate:


1)Navigate to Administration- Clinical>>Program List
2)Create a new record, enter values for Program and Description
3)Click on the mvg for "Application" field. Click on new
4)A new pop up message is displayed. Do not enter any mandatory field and click on save.
5)A random behavior is observed in terms of the error message displayed

Sometimes the error message 'Number' is a required field. Please enter a value for the field.(SBL-DAT-00498)" is received and sometimes "'Application' is a required field. Please enter a value for the field.(SBL-DAT-00498)" is received

The issue is typically reproduced after clearing browser cache

 

Cause

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