OpenUI - Double Click Activity in Dispatch Board Throws Error Message (Doc ID 1982832.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
---------------
In OUI Double click activities in dispatch board throws error.

ERROR
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Unable to load message 0xffff(SBL-GEN-00000)

ENVIRONMENT
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Siebel Financial Services - 8.1.1.11 OUI
Microsoft Windows (32-bit)
Testing

STEPS
---------------
The issue can be reproduced with the following steps:
1. Log into the application
2. Navigate to Dispatch board
3. Double click an activity.
Error thrown.

Cause

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