Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 188.8.131.52  to 184.108.40.206.3 [IP2014] [Release V8]
Information in this document applies to any platform.
How to customize the Email - Inbound activity Status after a reply message is sent with success for the inbound email?
Currently it is always set to "Done" status by Business Service Set Parentemail Status and there is no way to set it to another custom value.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms