Last updated on MAY 18, 2015
Applies to:Siebel CRM - Version 22.214.171.124.3 [IP2014] and later
Information in this document applies to any platform.
In Siebel Version 126.96.36.199.3
The fields in the Persistent Customer Dashboard don't get populated.
1. Login siebel ecommunication_enu
2. Go to Customer Directory Screen
3. Drill down on any account
4. Go to View tab - Update Customer Dashboard(Ctrl+Shift+P)
5. Click the Update button in the Dashboard.
6. Nothing happens
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