The Date Format Between Siebel 7.5 And 8.1 For Packs And Passes Is Not In The Same Format. (Doc ID 1983677.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Product Configurator - Version 8.1.1.11.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On :  8.1.1.11.11 [IP2013] version, Order Management with PS 10

ACTUAL BEHAVIOR  
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In econfig page the attributes Start date and End date for a product is populated in MM//DD/YYYY

EXPECTED BEHAVIOR
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It should display in DD/MM/YYYY format

STEPS
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The issue can be reproduced at will with the following steps:
1.Login to application
2. Create an order, add line item (with attributes having date format)
3. Submit the order, asset it
4. Observe the date format of the attributes.
5. Now from Installed Asset view, click on "Modify"
6. Observe the date format of the attribute inside the e-config page

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the process

Cause

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