Web Service Error : SBL-EAI-08000: Unable to process SOAP Header child element 'wsse:Security' with 'mustUnderstand="1"'
Last updated on FEBRUARY 07, 2018
Applies to:Siebel CRM - Version 126.96.36.199  and later
Information in this document applies to any platform.
”Checked for Relevance on 07-Sep-2016”
On : 188.8.131.52  version, Siebel EAI
Statement of issue :
When attempting to call an inbound web service with 'mustUnderstand' attribute in SOAP request message, the following error occurs:
The issue can be reproduced at will with the following steps:
1.Send a custom header in SOAP request message along with 'mustUnderstand' attribute (something like below).
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:cus="http://xmlns.oracle.com/apps/mdm/customer" xmlns:swip="http://www.siebel.com/xml/SwiPersonIO">
<wsse:Security xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/07/secext" soapenv:mustUnderstand="1">
2.Trigger an inbound web service call.
3. It throws an error : SBL-EAI-08000: Unable to process SOAP Header child element 'wsse:Security' with 'mustUnderstand="1"'
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms