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PopupQueryComboBox does not display any date fields even if it is showing on the List Applet. (Doc ID 1983802.1)

Last updated on FEBRUARY 06, 2019

Applies to:

Siebel Call Center - Version 8.1.1.11.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.11 [IP2013] version, Client Functionality

The PopupQueryComboBox does not display any date fields even if it's showing on the list applet.

ACTUAL BEHAVIOR
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The PopupQueryComboBox does not display any date fields even if it's showing on the list applet.

EXPECTED BEHAVIOR
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The PopupQueryComboBox should display date fields on the list applet.

STEPS
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The issue can be reproduced at will with the following steps:

In the Service Request List Applet first field displayed on the list applet is Created Date which is default search field.

Additional date fields: Repair Date and Closed are displayed on the picklist.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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