Events Management Missing Email Templates with Reference to Bookshelf

(Doc ID 1983866.1)

Last updated on OCTOBER 03, 2016

Applies to:

Siebel CRM - Version 8.2.2.4 SIA [23030] and later
Information in this document applies to any platform.

Symptoms

It was found that more templates mentioned in documentation are missing,


Event Waitlisted Email Package (eEvents)
Event Invitation Email Package (eEvents)
Order Accepted Email Package (eSales)

But according with documentation  Siebel Events Management Guide > Installing and Configuring Events Management >Configuring Automatic Email Notification  ( http://docs.oracle.com/cd/E14004_01/books/EventsMgmt/EventsMgmtInstall4.html#wp1013518), they should exists. 



Cause

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