After Successful IP2014 upgrade, SWSE Returnes Error SBL-DAT-00191: Failed to obtain a session ID. System preference '%1' is not defined.
(Doc ID 1984086.1)
Last updated on APRIL 30, 2018
Applies to:Siebel CRM - Version 184.108.40.206.2 [IP2014] and later
Information in this document applies to any platform.
After a successful upgrade from 220.127.116.11 to 18.104.22.168, testing the application results in SWSE logging SBL-DAT-00191, and failed to obtain a session ID with the AOM.
SWSE log files contained the specific traces:
ProcessPluginState ProcessPluginStateError 1 0000000454ec0714:0 2015-02-24 16:32:19 262: [SWSE] Open Session failed (0x7500bf) after 0.1365 seconds.
ProcessPluginRequest ProcessPluginRequestError 1 0000000454ec0714:0 2015-02-24 16:32:19 262: [SWSE] Failed to obtain a session ID. System preference '%1' is not defined.
ProcessPluginRequest ProcessPluginRequestError 1 0000000454ec0714:0 2015-02-24 16:32:19 262: [SWSE] Set Error Response (Session: Error: 07667903 Message: System preference '<?>' is not defined.(SBL-DAT-00191))
The seedupg0.log contains the related traces:
Importing table 330: S_SYS_PREF ... deleted 334 rows
SQL Warning, SQL State 23000, 1, [tp][ODBC Oracle driver][Oracle]ORA-00001: unique constraint (SIEBEL.S_SYS_PREF_U1) violated
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
|This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.|