Making Click On "Email Address" Track-able In Siebel Email Marketing (Doc ID 1984847.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel Marketing - Version 8.1.1.11.1 [IP2013] and later
Information in this document applies to any platform.

Goal

How to capture a "click" in "mailto" in the email and capture it as a Response in Siebel?

Email treatment template has "mailto:hr.services.rh@general.com".

Once the member clicks on that, he will be navigated to new email with that address in the to list. Requirement is to capture this event and track a response in Siebel.
 

Solution

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