Records Disappear in Explorer View when Show More Option Selected in List Applet. (Doc ID 1984907.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.10 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.10 [IP2013] version, Client Functionality

Records disappear in Explorer View when ' Show More' option/tab is  selected in List Applet.
[ For view with Explorer layout, data disappear from Explorer Applet, tree]


The 'TYPE' Tree should maintain its display at all times , for 'Show More' or 'Show Less'

Reproduction Steps:
1. Login to application and go to LOV Explorer
2. Notice the Types Tree to the left of display
3. Select 'Display More' or 'show more'


Results: The 'Type' Tree is gone , appears to be moved to top but can't get to it , until you go back to Navigation and select the screen again


Cause

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