Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 220.127.116.11 [IP2013] and later
Information in this document applies to any platform.
A custom workflow process was being used to add a promotion to an order. This worked correctly. However, if the same promotion was added again to an order, products which were associated with the first promotion were getting removed. For example:
Process run once:
P1 & M1 added using Headless Configuration Service.
D1 added using custom logic.
Process run again:
P1 & M1 added again but D1 removed from previous promotion.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms