Missing Information In Tree Applets Detail Applet (Doc ID 1986779.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.10 [IP2013] to 8.1.1.14 [IP2014] [Release V8]
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.10 [IP2013] version, Configuration - General

ACTUAL BEHAVIOR
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Missing information in Tree Applets Detail Applet

EXPECTED BEHAVIOR
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Tree Applet in Open UI should display the details in the Form Applet as does in HI client.

STEPS
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In Open UI when selecting a record in a tree applet, the details are not shown in the corresponding detail form applet.
In HI this works fine


BUSINESS IMPACT
-----------------------
Tree applet is not working as expected in Open UI.

Cause

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