Unable to Call Custom Business Service via SWE Command after an Upgrade to Siebel 8.1.1.14.4 (IPE2014) - Error SBL-SWP-00135 (Doc ID 1987183.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.4 [IP2014] and later
Information in this document applies to any platform.
""Checked for Relevance on 10-AUG-2016""

Symptoms

We want to call a custom business service with a SWE command from outside of Siebel application. Unfortunately we get always this error message:
- - -
Invalid request data (SBL-SWP-00135)
- - -

The custom BS method allows navigating to a detail view using GoToView method. Our SWE command looks like the following:

http://<hostname>/sales_sso_deu/start.swe?SWECmd=InvokeMethod&SWEMethod=JumpToContact&SWEService=XXXXX+CTI+Business+Service&Id=1-HXNFSW&SWERF=1

This SWE command worked fine with Siebel applicationversion 8.1.1.11 (IP2013) with Open UI client but does not work anymore with version 8.1.1.14.4 (IP2014).

Cause

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