Email Body not Reflecting Correct Email in Communication List Applet
Last updated on MARCH 27, 2017
Applies to:Siebel CRM - Version 22.214.171.124 [IP2013] to 126.96.36.199 [IP2013] [Release V8]
Information in this document applies to any platform.
The email body on communication list is not refreshing when navigating to the next activity
- Login to the Siebel application.
- Go to Site Map > Communication list.
- Select one of the listed activities.
- Assign or change its SR number.
- Make note of the current email body of the selected record in the child applet.
- Press the arrow key to the next record.
Result: The child applet still displays the email body of the previous record.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms