Strange Corrupt Symbols In Incoming Emails
Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 220.127.116.11  and later
Information in this document applies to any platform.
In Siebel version 18.104.22.168:
There is an infrequent weird behavior with registration of incoming emails, which sometimes contains only sequence of "О©╫" instead of every valid character.
Email senders asserted that they wrote normal readable messages.
This bug only happens when customers reply to mailing-list messages, and cannot be reproduced at will as it is really rare.
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