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Search Siebel with Dedicated Client connected to Server Fails with SBL-SRH-00180 (Doc ID 1987813.1)

Last updated on JANUARY 25, 2020

Applies to:

Siebel Call Center - Version 8.1.1.7 SIA [21238] and later
Information in this document applies to any platform.

Symptoms



When attempting to execute a Siebel Search operation with a dedicated client connected to Siebel Server database, the search operation fails; the following error occurs.


SBL-SRH-00180: An error occurred while executing the Search



Steps

1. Siebel Search functionality has been configured in Siebel Server: Siebel and Oracle Secure Enterprise Search (OSES or SES) have been integrated.
2. Launch Siebel Dedicated client connecting to Siebel Server Database.
3. Open search center and execute a search operation.
4. The SBL-SRH-00180 error is returned.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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