When Installing Siebel Server, The Error is Seen "This install was unsuccessful because: java.lang.NullPointerException

(Doc ID 1987855.1)

Last updated on OCTOBER 21, 2015

Applies to:

Siebel Call Center - Version [23021] and later
Information in this document applies to any platform.


While installing on Windows 2008, the installation fails with a popup error
 this install was unsuccessful because
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The error that appears in oraInstall2015-02-27_10-06-46-AM.err
java.io.IOException: OUI-10185:Unable to copy 'Y:/' to 'C:\Users\SHANMU~1\AppData\Local\Temp\2\OraInstall2015-02-27_10-04-29AM/fastcopy.xml'. OUI-10186:The source file 'Y:/' does not exist.


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