UCM "OrganizationService" Web Service Error - SBL-DBC-00215

(Doc ID 1988937.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Universal Customer Master - Version [23030] and later
Information in this document applies to any platform.


Siebel version :
Database version : Oracle
OS version : IBM AIX 7.1

Customer is using vanilla service of UCM "OrganizationService", and it is throwing an error, following is returned in web service response :-

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
        <faultstring>Error invoking service 'UCM Transaction Manager', method 'SOAPExecute' at step 'Transaction Manager'.(SBL-BPR-00162)</faultstring>
           <siebelf:siebdetail xmlns:siebelf="http://www.siebel.com/ws/fault">
                    <siebelf:errormsg>Error invoking service 'UCM Transaction Manager', method 'SOAPExecute' at step 'Transaction Manager'.(SBL-BPR-00162)</siebelf:errormsg>
                    <siebelf:errormsg>Method 'Execute' of business component 'Account' (integration component 'Account') returned the following error:
"An error has occurred executing a Sql statement.

Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DBC-00105)"(SBL-EAI-04376)</siebelf:errormsg>



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms