Multiple Swse Instances - Logs are creating in wrong folder (Doc ID 1989147.1)

Last updated on OCTOBER 21, 2015

Applies to:

Siebel CRM Call Center - Version 8.1.1.11.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Issue statement:
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After following the steps in document 477126.1 and  creating second swse instance the logs for the first swse instance is being created under the second swse instance log folder


Steps to Reproduce:
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1. create a second application pool
2. create a second web site and point it to the second application pool
3. install second swse instance -- D/swse_custom
4. edit the eapps.mtb and include the new web site ID
5. configure the swse
6. when the old virtual directory application is accessed , it creates logs under the second swse instance D/swse_custom/log folder


Actual behavior:
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Logs for first swse instance is created under the second swe instance

Expected Behavior:
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logs should be created under respective swse instance

Environment:
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8.1.1.11.11 [IP2013]
Microsoft Windows x64 (64-bit ) 2008 R2

Cause

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