Unable to Get Output Property Set From the Web Engine HTTP TXN Business Service from a Workflow Process (Doc ID 1989341.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

SIEBEL VERSION:
Siebel version : 8.1.1.10
Database version : DB2 7.1
OS versionL AIX 6.1

ISSUE STATEMENT:
Customer is using Siebel Workflow Process and the Web Engine HTTP TXN Business Service’s business service method to retrieve the Web Session Id (SRN) from a logged in Siebel User.

When simulating the Business Service in the Business Service simulator, they can get the desired output property set using the input :-

Business Service Method: GetWebSessionInfo

But in the Workflow Process construct, they are unable to get any output property set from the Web Engine HTTP TXN Business Service.

Cause

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