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Audit Trail Not Working In Opportunity Sales Stage Name (Doc ID 1990553.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.3 SIA[21219] and later
Information in this document applies to any platform.

Symptoms

Audit Trail does not work consistently for the Opportunity Sales Stage Name.

STEPS
1. Login to the application.
2. Click on Opportunity > Opportunity List applet.
3. Make changes to one of the Opportunity records, including the "Sales Stage Name" field.
4. Click on Site Map > Audit Trail.

Result: Notice that the change to the "Sales Stage Name" field is not showing up.

Audit Trail works intermittently on this field.


Cause

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In this Document
Symptoms
Cause
Solution


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