Unable to download attachments greater than 1 MB with Siebel 8.1.1.11 and iPlanet version 7 (Doc ID 1990891.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 [23030] and later
Information in this document applies to any platform.

Symptoms

Customer had upgraded the Siebel Application from siebel 8.1.1.3 to Siebel 8.1.1.11 and their Siebel web server from iPlanet 6 to iPlanet 7. They were experiencing issues with File system where we are not able to open the files greater than 1 MB.

Changes

Siebel upgraded from 8.1.1.3 to 8.1.1.11

iPlanet upgraded from version 6 to version 7

Cause

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